Access Affordable Care Services at Home

Home Care Packages (HCP) are one of the ways that older Australians can access affordable care services to get some help at home.

Home Care Packages are delivered on a Consumer Directed Care (CDC) basis. CDC gives greater choice over the types of care and services that can be accessed, how and when those services are delivered and by who. It also gives people more control over their resources and how that funding is spent.

To qualify for a Home Care Package, there is a requirement to have an assessment completed by the Aged Care Assessment Team (ACAT), who once organised, will conduct a home visit. Having a preferred local doctor or relative to assist is a good idea.

For further information on our Home Care Packages – CDC DIRECTED, please contact our Home Care Coordinator during business hours on 08 8346 0955 or by using the Contact us page of our site.

HCP Information Guide

Home Care Services

Our Home Care service operates within the Adelaide Metropolitan boundary and is established to assist older persons within the community to remain at home where possible.

How to get started

If you have been assigned a Home Care Package and seeking a provider, St. Anna’s can support you through the process of creating your individually tailored plan. St. Anna’s works with you to create an Individual Budget and ensure your services are appropriate for your needs. Contact our friendly team with your referral number to get started.

If you would like assistance to do this, contact St. Anna’s who can provide further information or support you to Submit your application for funding through My Aged Care.

  • Step 1

    Contact My Aged Care and discuss your care needs

  • Step 2

    Submit your application for funding through My Aged Care

  • Step 3

    Contact our friendly team with your referral code

Frequently Asked Questions

An Aged Care Assessment will be undertaken that will outline your care needs and services available to support you at home.

There are four levels of Home Care Packages for different care and support needs:

Level 1 for basic care needs

Level 2 for low-level care needs

Level 3 for intermediate care needs

Level 4 for high-level care needs.

Each level receives a different amount of government funding. The higher the level, the more funding the government pays, allowing access to more support, services or equipment.

At St Anna’s your home care package will be adapted as your needs change. Your Home Care Coordinator and clinical staff will work with you to ensure that your care plan is right for you and assist with applying for reviews through My Aged Care if your care needs increase or change.

St Anna’s offers a range of fee for service supports for people who are either awaiting a Home Care Package, receiving CHSP (Commonwealth Home Support Program) or are ineligible for either but need some assistance at home. Contact St. Anna’s to discuss your needs and options.

Contact My Aged Care and let them know that you are changing providers, you will be given a referral code to provide us. You will need to agree on an end date with your current provider, it’s a good idea to ensure you are familiar with any exit fees or conditions in your agreement. Contact our friendly staff to discuss your care needs and we will be able to guide you through the process.

At St. Anna’s, we offer a wide range of care options to assist in supporting you to stay in your own home and keep doing the things that you love. This includes but is not limited to;

Personal care
Domestic duties
Social support
Meal preparation
Transport
General home garden and maintenance
Equipment
Allied health
Nursing and wound care

Each Home Care Package level is funded at a different daily rate depending on your level of care needs. You may also be eligible for additional supplements subject to certain criteria, your Home Care Coordinator will assess these options and assist you to apply for them. Including Information about government subsidies and supplements are available on the My Aged Care website. Contact St. Anna’s for more information about these

Information regarding St. Anna’s fees are available in our Schedule of Fees you can also contact us for more information or to receive an individual quote for services and support.

Home Care Package fees may also include;

A basic daily fee – this is an amount you can self-contribute to your package to increase the funds available to you in your Home Care Package budget.

Income-tested care fee – an extra contribution that some people pay, as determined through an income assessment. It’s based on individual income including your pension. However, full pensioners do not pay an income-tested care fee.

You can contact St. Anna’s or visit the My Aged Care website for further information regarding subsidies, supplements, fees and costs of your Home Care Package.